Terms and Conditions

Cancellation and Attendance Policy

Workshops

Cancellations made 24 hours in advance of start time will receive full refund.For cancellations made within 24 hours of start time full fee is retained.For non-attendance there will be no refund.If we cancel an event, the event will be rescheduled and/or your fee returned in full.

Courses

Cancellations made 48 hours in advance of start time will receive full refund.For cancellations made within 48 hours of start time a 10% deposit is retained.For non-attendance of any individual part of the course there will be no refund or discount.If we cancel an event, the event will be rescheduled and/or your fee returned in full.

Art Therapy

Attendance Policy

Following two non-attended appointments by the client we have discretion whether or not to withdraw from the therapeutic contract.For non-attended appointments there is no refund, full fee is due.If we cancel an appointment there is no fee and the appointment will be rescheduled at your convenience.

Cancellation Policy - Individual Bookings

For cancellations made in advance of 24 hours of start time there will be no fee and an appointment will be rescheduled.

Cancellation Policy - Group Therapy

For cancellations made in advance of one week of the start time a 20% deposit is retained.For cancellations made within 24 hours of start date full fee is retained.For missed sessions within the course there will be no refund.Following two missed sessions we have discretion whether or not to allow admission to the remainder of the course and full fee is retained.

Corporate / School Bookings

For cancellations made in advance of two weeks of start time there is full refund or no fees due. For cancellations made within two weeks of start date 20% deposit is retained or due.For cancelled sessions or missed sessions full fee is due and we will do our best to reschedule.

Art Therapy

For cancellations made in advance of 24 hours of start time no fee is due.For cancellations within 24 hours of start time or non-attendance full fee is due.

Right to be contacted

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